How can I place my order?

You can place an order online or contact our Sales team at info@rbwholesales.com.

How do I cancel my order?

If your order has been prepared for shipment or is in transit, you may not be able to cancel it. For additional assistance, please contact our Customer Service team at info@rbwholesales.com.

How can I get a printed catalog?

We no longer offer printed catalogs. Our Sales team is always available to help guide you through our website and make product selections specific to your needs. We can be contacted by emailing info@rbwholesales.com

How can I change the shipping address on a placed order?

If you need to update the shipping address on an order that has been placed, please contact our Customer Service team: info@rbwholesales.com

When will my order arrive?

Most orders ship within 1-2 business days. If items in your order are coming from more than one shipping point, or if the shipment is over 500 lbs., the delivery time may be longer. For the most accurate ETA, please contact our Customer Service team: info@rbwholesales.com

Do I have to buy a minimum quantity?

We don’t require a minimum quantity or dollar amount, but, as a reminder, most of our items are sold by the case and are sold as advertised. We generally are not able to split a case to ship only some or to customize a specific color or size within a case. If you have a custom order amount or questions about case packs, please contact our Sales team:info@rbwholesales.com

How quickly will my order be processed?

Our standard order-processing time is 24 hours after order confirmation. The time may vary depending on the order volume. If you need additional clarification, please contact our Customer Service team: info@rbwholesales.com

Do you ship samples?

We may be able to send a sample, depending on availability. To learn more, please contact us at info@rbwholesales.com.

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